Due to an update with MetaTrader 4 your charts may be missing data when you first log in. You may see something similar to the page below:
To update this you will need to reload these charts. There are two ways to do this.
The first way is to drag the new pair from the Market Watch window to the chart
If that does not work you can try the steps below:
Click 'File' - 'New Chart'
The chart should now load. If you would like to update the template of the chart right click on the chart, select 'Template' - 'Load Template' and select the template you would like to load.
If you are having issues connecting or getting any error messages while connecting, please email firstname.lastname@example.org.